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Monthly Archives: June 2010
Designing to encourage “collaborative consumption”
A week ago, I posted to an internal list about collaborative consumption: Collaborative Consumption is a term used to describe a new kind of product and service use, away from ownership, and towards sharing, bartering, and the like. (Well, new in that it actually goes back to pre-capitalist forms of consumption, but makes them broader [...] Continue reading
Posted in User Experience
Tagged Conversations, Experience Strategy, Service design, user experience, ux
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UIEtips: Gradual Engagement Boosts Twitter Sign-Ups by 29%
Here’s one way to try to get married: Go to a singles’ bar, walk up to every eligible candidate, stick out your hand, and ask, “Will you marry me?” Visit enough bars, talk to enough potential spouses, and, eventually, someone will say yes. At least that’s the theory behind the method.
Interestingly, many web-based applications use [...] Continue reading
Posted in Information Architecture, Usability, User Experience
Tagged Articles, conversion, Marketing & Branding, retention, user experience, Users, ux, web forms
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Do Industrial Designers have a future?
An industrial Designer just asked (edited slightly):What is the industrial design’s value in the future? With electronics getting smaller and smarter, it seems that we don’t need industrial designer any more. Today it is interactio… Continue reading
Design Thinking: A Useful Myth
A powerful myth has arisen upon the land, a myth that permeates business, academia, and government. It is pervasive and persuasive. But although it is relatively harmless, it is false. The myth? That designers possess some mystical, crea… Continue reading
Eight is Enough (for now!)
It’s been a while since I’ve written one of these posts. In the past couple of months, we’ve added 8 new people here in San Francisco. Let me introduce them (we’ll have them up on our site in a more official capacity soon!) Kwame Nyanning. Kwame joins us as Executive Producer, after a three-year stint [...] Continue reading
TED Talk: John Underkoffler points to the future of UI
Check this video out — John Underkoffler points to the future of UI http://youtu.be/b6YTQJVzwlI Continue reading
Interesting Moments Grid in the Wild – Zurb Bounce App
In our book and often in our talks we discuss a technique for thinking through and documenting detailed interactions in a user experience. Just arrange the interesting moments in a grid. List the “actors” (user interface elements) verticall… Continue reading
Posted in User Experience
Tagged Article, design, interestingmoments, Process, ria, talk, techniques, user experience, ux
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usability ed: Opening links in new windows – a usability no-no
Opening links in new windows – a usability no-no. You want your visitors to stay on your site. You ‘help’ them do this by opening links to other sites in new windows. Everyone’s a winner, right? Wrong. Neil Turner of Webcredible goes … Continue reading
Understanding Inspiration
A discussion of how to find and use inspiration effectively.
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Experience redesign: the conference booth
by admin | filed under: User Experience
Few people like visiting a booth at a conference. That’s why we saw it as a great opportunity for a redesign experience. We set up a conversation space at the recent Forrester Customer Experience Forum, alongside the handful of other exhibitor booths. Our talented designer Trina Hancock envisioned it as a serene oasis in an [...] Continue reading →