Monthly Archives: January 2011

UX for Good and the CeaseFire Challenge

This weekend I had the pleasure to attend UX for Good in Chicago. It was an amazing event, spearheaded by Jason Ulaszek and Jeff Leitner, that focused on solving problems for five social causes: unemployment, urban violence, public education, community mental health, and cross-cultural understanding. I was part of the urban violence team. There were [...] Continue reading

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MacIT 2011, Lessons Learned

Excellence on our part helps others to be excellent themselves. Continue reading

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Signposts for the week ending 01/28/2011

A Makeover for the Starbucks Mermaid We’re inspired by The Dragonfly Effect: How synchronized ideas can be used to create rapid transformations. And following up on that, Neil Pasricha’s inspirational “Four A’s of Awesome” is about as awesome as you can get. Screw passion! But if you choose to follow it, read this first. Have [...] Continue reading

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Facilitating Rapid Service Design for Healthcare

SDD participants

The baby boomer generation is starting to retire and policy changes mean more people will have access to healthcare services. How will the healthcare system cope with the influx of new patients? That’s a question Chris McCarthy, Director of the Innovation Learning Network and an Innovation Specialist with Kaiser Permanente’s Innovation Consultancy, brought to the [...] Continue reading

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SpoolCast: Visual Design for Web Applications with David Rivers

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Web applications live in a strange world&#8213half application, half website. Making a command look like a command can be tricky. Do you make it a button? Should it be a link? David discusses a number of considerations for creating or updating your application’s visual design Continue reading

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UIEtips: Part 2 – Kick Ass Kickoff Meetings

They say you don’t get a second chance to make a great first impression. That holds true for your kickoff of that new project. How can you ensure your team members and stakeholders leave that kickoff meeting excited and inspired?
On Monday, we published part 1 of an article by Kevin Hoffman, Kick Ass [...] Continue reading

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Best Menu Option Ever: See Fewer Choices

Online banking is notorious for poorly thought-through interactive experiences. Chase Online is no exception.
Their mortgage screen contains this list of menu options, with one of my most favorite menu options ever.

As asked in the comments, this is the default presentation when you first view the menu. (Some commented it would make more sense if the [...] Continue reading

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UIEtips: Kick Ass Kickoff Meetings

Joe was excited to get the project off the ground. Finally, his boss was giving him a chance to lead a project. This was going to be his chance to shine.
He invited all the key players from various departments. As they started filing into the room he started hearing murmurs of, “Here we go [...] Continue reading

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Signposts for the week ending 1/21/11

Results of a 1967 study on eye-tracking seems to still be valid: we look at what we’re told to. This Master’s Thesis by Christian Behrens, “The Form of Facts and Figures” deserves to be a printed book. Great collection of information visualization patterns. The most amazing press release ever written is, really, the most amazing press release ever written! [...] Continue reading

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Data Viz

p_2006_07_whiteboard

My favorite visualization this week: I came across this viz at Notabilia and it made my heart sing and my brain buzz. It ties together three things that are compelling: data viz, Wikipedia and human agreement. From the authors Moritz Stefaner, Dario Taraborelli, Giovanni Luca Ciampaglia: “The visualization above represents Wikipedia’s 100 longest discussions that [...] Continue reading

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